- To request a return or refund, kindly reach out to our support team within 14 business days of receiving your order.
- When making your request, attach a clear photo of the item you wish to return, highlighting any defects, damages, or color discrepancies.
- If the received product’s color differs from your order, excluding shipping charges, we’ll replace or refund it.
- Please be aware that return fees, including shipping and handling charges, are the customer’s responsibility.
- For returns, allow 7-10 business days for processing once tracking information is provided. Refunds will be issued via the original payment method within 2-3 business days.
For any further inquiries or concerns, feel free to contact our support team at support@benchstreetwear.co.